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Quality management is the act of overseeing all activities and tasks that must be accomplished to maintain a desired level of excellence. This includes the determination of a quality policy, creating and implementing quality planning and assurance, and quality control and quality improvement.
Unit Name: Managing Quality
Unit Code: R/505/9203
Level: 4 Â Â
Credit: 10 Â Â Â Â
GLH: 40
Please click the link below to view guidelines:
ATHE Definition of GLH, TQT, and Credits
Please click the following link to view the ATHE Specifications for Level 4 & 5 Business and Administrative Management:
ATHE Level 4 Business and Management
ATHE Level 4 Diploma in Business and Administrative ManagementÂ
 Unit Aims:
This unit examines the role quality management plays in enhancing quality across all functional areas of a business. It also covers how administration plays an integral part in activities that lead to continuous quality enhancement in business organizations. Learners who aspire to positions in quality management will develop the fundamental knowledge, understanding, and analytical skills necessary for such job roles.
Introduction to Quality Management Video 1:
Course Curriculum
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