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Quality management is the act of overseeing all activities and tasks that must be accomplished to maintain a desired level of excellence. This includes the determination of a quality policy, creating and implementing quality planning and assurance, and quality control and quality improvement.
Unit Name: Managing Quality
Unit Code: R/505/9203
Level: 4 Â Â
Credit: 10 Â Â Â Â
GLH: 40
Please click the link below to view guidelines:
ATHE Definition of GLH, TQT, and Credits
Please click the following link to view the ATHE Specifications for Level 4 & 5 Business and Administrative Management:
ATHE Level 4 Business and Management
ATHE Level 4 Diploma in Business and Administrative ManagementÂ
 Unit Aims:
This unit examines the role quality management plays in enhancing quality across all functional areas of a business. It also covers how administration plays an integral part in activities that lead to continuous quality enhancement in business organizations. Learners who aspire to positions in quality management will develop the fundamental knowledge, understanding, and analytical skills necessary for such job roles.
Introduction to Quality Management Video 1:
Course Curriculum
1 Understand the activities that make up quality management | |||
1.1 Identify the main approaches organizations use to manage quality. Details | 00:00:00 | ||
Quality Management – Introduction Video 1 Details | FREE | 00:00:00 | |
1.2 Explain how organizations benefit from continuous improvement Details | 00:00:00 | ||
How to Meet Your Quality Targets – Project Management – Video 3 Details | FREE | 00:00:00 | |
1.3 Analyse the differences between compliance and ownership based approaches to achieving quality Details | 00:00:00 | ||
PDCA Cycle – Concept, Significance, Steps, and Procedure Explained- Video 4 Details | FREE | 00:00:00 | |
Quality Management Meaning and Principles Details | 00:00:00 | ||
1.4 Explain the benefits of adopting a holistic approach to quality management Details | 00:00:00 | ||
2 Understand how quality management supports performance in organisations | |||
2.1 Explain how quality management supports performance in organizations Details | 00:00:00 | ||
2.2 Evaluate the main approaches to performance evaluation used within business organizations Details | 00:00:00 | ||
2.3 Examine the role of quality management in meeting customer needs Details | 00:00:00 | ||
3 Understand the role administration plays in managing quality | |||
3.1 Explain the role of administrators in supporting the management of quality in organizations Details | 00:00:00 | ||
3.2 Analyze the role of administrative systems in the effective management of quality Details | 00:00:00 | ||
Lecture Slides for Managing Quality Batch 1 | |||
Managing Quality Unit 1 Overview Details | 00:00:00 | ||
Managing Quality Slides Lecture 1 Details | 00:00:00 | ||
Managing Quality Slides Lecture 2 Details | 00:00:00 | ||
Managing Quality Slides Lecture 3 Details | 00:00:00 | ||
Managing Quality Slides Lecture 4 Details | 00:00:00 | ||
Managing Quality Slides Lecture 5 Details | 00:00:00 | ||
Lecture Slides for Managing Quality Batch 2 | |||
Slides for Lecture 1 Managing Quality Batch 2 Details | Unlimited | ||
Slides for Lecture 2 Managing Quality Batch 2 Details | Unlimited | ||
Managing Quality Recorded Lectures Batch 1 | |||
Managing Quality Recorded Lecture 1 Details | 00:00:00 | ||
Managing Quality Recorded Lecture 2 Details | 00:00:00 | ||
Managing Quality Recorded Lecture 3 Details | 00:00:00 | ||
Managing Quality Recorded Lecture 4 Details | 00:00:00 | ||
Managing Quality Recorded Lectures Batch 2 | |||
Managing Quality Recorded Lecture 1 Batch 2 Details | 00:00:00 | ||
Managing Quality Recorded Lecture 2 Batch 2 Details | 00:00:00 | ||
Managing Quality Recorded Lecture 3 Batch 2 Details | 00:00:00 | ||
Managing Quality Recorded Lecture 4 Unit. 03 Revised Batch 2 Details | 00:00:00 | ||
Managing Quality Recorded Lecture 5 Assignment Brief Part 2 Batch 2 Details | 00:00:00 | ||
Managing Quality Recorded Lecture 6 Assignment Brief Part 3 Batch 2 Details | 00:00:00 | ||
Assignment for Managing Quality BM | |||
Managing Quality Assignment Brief Business Management Details | 00:00:00 | ||
Assignment for Managing Quality | |||
Managing Quality Assignment Brief Details | 00:00:00 |
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