Unit Name: Managing Quality

Unit Code: H/650/5068

Level: 4

Credit: 15

GLH: 60

Please click the link below to view guidelines:

ATHE Definition of GLH, TQT, and Credits

Please click the following link to view the ATHE Specifications for Level 4 Business and Management:

ATHE Level 4 Business & Management Specification

Unit Aims:

Learners will gain an understanding of the concepts of quality, quality control, quality assurance and quality management. They will review this in the context of organisations considering how to apply principles of quality management. Learners will also consider how organisational culture can impact quality.

Managing Quality Video 1: