Unit Name: Managing Quality
Unit Code: Y/617/1155
Level: 4 Â Â
Credit: 15Â Â Â Â Â
GLH: 60
Please click the link below to view guidelines:
ATHE Definition of GLH, TQT, and Credits
Please click the following link to view the ATHE Specifications for Level 4 & 5 Business and Administrative Management:
ATHE Level 4 Business and Management
Unit Aims:
Learners will gain an understanding of the concepts of quality, quality control, quality assurance and quality management. They will review this in the context of an organisation considering how to apply principles of quality management.
Introduction to Quality Management Video 1:
Course Curriculum
| 1. Understand approaches to quality management in organisations | |||
| 1.1: Evaluate theories of quality management used by organisations Details | Unlimited | ||
| 1.2: Compare the effectiveness of approaches to quality management used by different organisations Details | Unlimited | ||
| 1.3: Discuss the need for continuous improvement in organisations Details | Unlimited | ||
| 1D1: Evaluate the impact of external factors on quality management in organisations Details | Unlimited | ||
| 2. Investigate the importance of quality control and quality assurance systems to organisations | |||
| 2.1: Differentiate between quality control and quality assurance Details | Unlimited | ||
| 2.2: Discuss how a specific organisation uses quality control systems Details | Unlimited | ||
| 2M1: Evaluate the impact on organizations of failing to maintain and improve quality Details | Unlimited | ||
| 2D1: Review systems and suggest modifications that could improve quality in a given organization Details | Unlimited | ||
| 3. Understand the impact of organisational performance and culture on quality management | |||
| 3.1: Assess the role of self assessment in determining an organisation’s current performance Details | Unlimited | ||
| 3.2: Analyse the impact of organisational culture on quality management Details | Unlimited | ||
| 3.3: Discuss how organisational culture may be changed to ensure effective quality management Details | Unlimited | ||
| 3M1: Evaluate the need for staff consultation when implementing a quality management system and describe the consultation processes that could be used. Details | Unlimited | ||
| Slides for Managing Quality | |||
| Managing Quality LO1 and 2 Slides Details | 00:00:00 | ||
| Managing Quality LO2 and 3 Slides Details | 00:00:00 | ||
| Slides for Managing Quality Batch 2 | |||
| Managing Quality Lecture 1 Slides B2 Details | 00:00:00 | ||
| Managing Quality Lecture 2 Slides B2 Details | 00:00:00 | ||
| Managing Quality Lecture 3 Slides B2 Details | 00:00:00 | ||
| Managing Quality Lecture 4 Slides B2 Details | 00:00:00 | ||
| Managing Quality Lecture 5 Task 1 Slides B2 Details | 00:00:00 | ||
| Managing Quality Lecture 7 Slides B2 Details | 00:00:00 | ||
| Managing Quality Lecture 8 Slides B2 Details | 00:00:00 | ||
| Recorded Lectures for Managing Quality | |||
| Recorded Lecture 1 Managing Quality Details | 00:00:00 | ||
| Recorded Lecture 2 Managing Quality Details | 00:00:00 | ||
| Recorded Lecture 3 Managing Quality Details | 00:00:00 | ||
| Recorded Lectures for Managing Quality Batch 2 | |||
| Recorded Lecture 1 Managing Quality B2 Details | 00:00:00 | ||
| Recorded Lecture 3 Managing Quality B2 Details | 00:00:00 | ||
| Recorded Lecture 4 Managing Quality B2 Details | 00:00:00 | ||
| Recorded Lecture 5 Managing Quality Task 1 B2 Details | 00:00:00 | ||
| Recorded Lecture 6 Managing Quality B2 Details | 00:00:00 | ||
| Recorded Lecture 7 Managing Quality B2 Details | 00:00:00 | ||
| Recorded Lecture 8 Managing Quality Task 2 B2 Details | 00:00:00 | ||
| Recorded Lecture 9 Managing Quality B2 Details | 00:00:00 | ||
| Recorded Lecture 10 Managing Quality Task 3 B2 Details | 00:00:00 | ||
| Special Assignment Recorded Lecture 11 Managing Quality B2 Details | 00:00:00 | ||
| Assignment Brief for Managing Quality | |||
| Assignment Brief of Managing Quality BM Details | 00:00:00 | ||
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