Unit Name: Customer Relationship Management
Unit Code: F/617/1151
Level: 4Â Â Â
Credit: 15Â Â Â Â Â
GLH: 60
Click Below for downloading specification of Year 1, Level 4 & 5 Business & Management:
ATHE Level 4 Business and Management
What you will Learn
Unit Aims:
Learners will be able to develop knowledge and understanding of the scope and importance of Customer Relationship Management (CRM) and to explore how effective CRM is achieved.
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Course Curriculum
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