Unit Name: Managing Communication
Unit Code: D/503/7074
Level: 5
Credit: 15
GLH: 60
Please click the link below to view guidelines:
ATHE Definition of GLH, TQT, and Credits
Please click the following link to view the ATHE Specifications for Level 4 & 5 Business and Administrative Management:
ATHE Level 5 Qualification in Management for Health & Social Care
Unit aims:
This unit aims to develop knowledge and understanding of how communication takes place within and between organisations, the potential pitfalls and the benefits of good practice. Using this knowledge, the learners will carry out a review of communication within an organisation.
Introductory Video 1:
Course Curriculum
| 1. Understand how information and knowledge is communicated within an organisation | |||
| 1.1: Analyze key information and knowledge requirements for a range of stakeholders within different organizations Details | Unlimited | ||
| 1.2: Explain systems used for communicating key information and knowledge to stakeholders Details | Unlimited | ||
| 1.3: Analyze potential barriers to effective workplace communication Details | Unlimited | ||
| 2. Understand factors that impact on workplace communication | |||
| 2.1: Evaluate how communication is influenced by values and cultural factors Details | Unlimited | ||
| 2.2: Explain how technology can be used to benefit as well as hinder the communication process Details | Unlimited | ||
| 2.3: Explain how policies and procedures can impact on the communication processes Details | Unlimited | ||
| 3. Be able to promote effective interpersonal communication | |||
| 3.1: Evaluate the effectiveness of own communication skills Details | Unlimited | ||
| 3.2: Apply theories of interpersonal communication to oneself Details | Unlimited | ||
| 3.3: Request feedback from others on own interpersonal communication skills Details | Unlimited | ||
| 3.4: Plan own personal development to improve own communication skills, based on feedback from others Details | Unlimited | ||
| 4. Be able to review communication within an organisation | |||
| 4.1: Carry out a communications audit Details | Unlimited | ||
| 4.2: Apply theories of organizational communication Details | Unlimited | ||
| 4.3: Create a plan to improve workplace communications Details | Unlimited | ||
| 4.4: Identify measures to evaluate the success of the plan to improve workplace communications Details | Unlimited | ||
| Slides for Managing Communication | |||
| Managing Communication Lecture 1 Slides Details | 00:00:00 | ||
| Managing Communication Lecture 2 Slides Details | 00:00:00 | ||
| Managing Communication Lecture 3 Slides Details | 00:00:00 | ||
| Managing Communication Lecture 4 Slides Details | 00:00:00 | ||
| Managing Communication Lecture 5 Slides Details | 00:00:00 | ||
| Managing Communication Lecture 6 Slides Details | 00:00:00 | ||
| Managing Communication Lecture 7 Slides Details | 00:00:00 | ||
| Managing Communication Lecture 8 Slides Details | 00:00:00 | ||
| Recorded Lectures for Managing Communication | |||
| Recorded Lecture 1 Managing Communication HCM Details | 00:00:00 | ||
| Recorded Lecture 2 Managing Communication HCM Details | 00:00:00 | ||
| Recorded Lecture 3 Managing Communication HCM Details | 00:00:00 | ||
| Recorded Lecture 4 Managing Communication HCM Details | 00:00:00 | ||
| Recorded Lecture 5 Managing Communication HCM Details | 00:00:00 | ||
| Recorded Lecture 6 Managing Communication HCM Details | 00:00:00 | ||
| Recorded Lecture 7 Managing Communication HCM Details | 00:00:00 | ||
| Recorded Lecture 8 Managing Communication HCM Details | 00:00:00 | ||
| Assignment Brief for Managing Communication | |||
| Assignment Brief of Managing Communication Details | 00:00:00 | ||
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