Unit Name: Managing Quality

Unit Code: Y/617/1155

Level: 4    

Credit: 15         

GLH: 60

Please click the link below to view guidelines:

ATHE Definition of GLH, TQT, and Credits

Please click the following link to view the ATHE Specifications for Level 4 & 5 Business and Administrative Management:

ATHE Level 4 Business and Management

Unit Aims:

Learners will gain an understanding of the concepts of quality, quality control, quality assurance and quality management. They will review this in the context of an organisation considering how to apply principles of quality management.

Introduction to Quality Management Video 1: